Getting a new electricity connection is an important step when moving into a newly constructed house, opening a shop, or setting up a business in Faisalabad and other areas served by the Faisalabad Electric Supply Company (FESCO). Understanding the FESCO new connection application process can help you prepare the correct documents, avoid common mistakes, and follow your application until the connection is installed.
FESCO requires applicants to provide accurate personal information, property details, and supporting documents. The application must also go through verification, technical assessment, and payment of the applicable demand notice before the connection can be completed.
This guide explains the application process, required documents, fees, tracking options, and common issues applicants should understand in 2026.
How to Apply for a FESCO New Connection
FESCO has shifted new-connection services toward the Power Smart mobile app. Applicants should check the latest instructions through the official FESCO website or contact a customer facilitation centre before starting.
Step 1: Access the Available Application Service
Check the official FESCO website for new-connection information and instructions. FESCO’s e-services page also provides information about connection forms and application procedures.
For the current digital process, use the Power Smart app as directed by FESCO. If you cannot submit an application online, visit your nearest FESCO customer facilitation centre for assistance.
Step 2: Select the Connection Type
Choose the connection category that matches your requirements. Common categories include:
- Domestic connection for a house or residential property
- Commercial connection for a shop or office
- Industrial connection for eligible industrial premises
- Agricultural connection for qualifying agricultural use
The applicable requirements can vary according to the connection type and requested electrical load.
Step 3: Enter Applicant and Property Details
Provide your name, CNIC information, contact number, property address, and other requested details. Enter the information carefully and ensure that it matches your supporting documents.
If the property is rented, confirm which ownership documents and permissions are required for your particular application.
Step 4: Upload or Submit the Required Documents
Prepare clear copies of the documents requested by the application system or FESCO office. Check that names, addresses, and identification details are readable and consistent.
If any document is missing or unclear, the application may require correction or additional verification.
Step 5: Complete Verification and Technical Assessment
FESCO may verify the property, assess the proposed load, inspect the site, and determine whether the necessary distribution infrastructure is available.
The company will inform the applicant about any additional requirements, applicable costs, or technical issues that must be addressed.
Step 6: Pay the Demand Notice
If the application is approved for the next stage, FESCO may issue a demand notice showing the applicable charges. Review the notice and pay through an authorized method within the stated deadline.
Keep the payment receipt for your records. Do not pay an individual who claims they can guarantee an immediate connection outside the official process.
Step 7: Track the Application and Installation
Save your application number or acknowledgement details. Use the available official tracking facility or contact the relevant FESCO office to ask about progress.
After the required approvals, payments, and technical work are completed, FESCO can proceed with installation according to the applicable rules and schedule.
Documents Required for a FESCO New Connection
The exact document list depends on the property, applicant, and connection category. Commonly requested documents may include:
- Copy of the applicant’s CNIC
- Proof of property ownership or other accepted property documentation
- Recent electricity bill from a neighbouring property, if requested
- No-objection certificate (NOC) from the owner or landlord when applicable
- CNIC copy of the property owner for a tenant application, where required
- Wiring test report for connection types that require it
- Completed application and power supply agreement forms
- Additional technical or legal documents requested by FESCO
Company or industrial applications may require additional registration, authorization, and technical documents.
Before applying, consult FESCO’s official e-services page or ask the relevant customer service office for the current checklist. Do not assume that every applicant needs exactly the same documents.
FESCO New Connection Fees and Demand Notice
The cost of a new electricity connection is not necessarily the same for every applicant. Charges can depend on the sanctioned load, connection category, required materials, distance from existing infrastructure, and other applicable rules.
A demand notice may include approved connection-related charges. Additional work may be required if new poles, cables, or distribution equipment are necessary.
For this reason, avoid relying on an estimated amount from an unofficial website. Use the demand notice issued for your application and verify any unclear charge directly with FESCO.
How Long Does a New FESCO Connection Take?
Processing time depends on the connection category, requested load, document verification, site conditions, infrastructure availability, and applicable regulatory timelines.
An incomplete application or an unpaid demand notice may delay the process. Technical work may also take longer if distribution equipment needs to be installed or upgraded.
Ask FESCO for the applicable timeline when submitting your application, and keep your application number so you can follow up if the expected period passes.
Common Reasons for Application Delays
Applicants can reduce avoidable delays by checking for these common issues:
- Incorrect CNIC or property details
- Missing ownership documents or required NOC
- Unclear document scans
- Incomplete technical information
- Unpaid demand notice
- Outstanding requirements identified during site inspection
- Limited distribution infrastructure near the property
If your application is delayed, contact the relevant FESCO office and ask which specific requirement remains incomplete.
Frequently Asked Questions
Can I apply for a FESCO new connection online?
FESCO has moved new-connection services toward the Power Smart mobile app. Check the latest instructions on the official FESCO website before applying.
Can a tenant apply for a new electricity connection?
A tenant may need the property owner’s NOC, ownership proof, or other supporting documents. Confirm the applicable requirements with FESCO before submitting the application.
How can I check my application status?
Keep your application number or acknowledgement receipt. Use the available official tracking facility or contact the FESCO office handling your application.
Where can I get help with my application?
Visit a FESCO customer facilitation centre or the relevant subdivision office if you need assistance with the application or document requirements.
Conclusion
Applying for a FESCO new connection becomes easier when you understand the current application method, prepare the required documents, and follow each stage carefully. Start by checking FESCO’s official instructions, confirm the requirements for your connection category, and keep your application and payment records safe.
Because digital services and procedures can change, verify the latest application method directly with FESCO before submitting your information or paying any charges.